Shift Lead, 24/7 Live Streaming Support

Madfish is seeking a Support Shift Lead to manage a 24/7 support team for DSC Video, ensuring smooth operations during live events. You'll lead team shifts, provide technical support, and ensure seamless communication with clients and engineering teams.

The ideal candidate has over 3 years of technical support experience, excellent troubleshooting skills, and the ability to perform under pressure. This full-time position requires a fixed shift schedule to maintain 24/7 coverage.