Scrum Master (website, webshop, REMIT product teams)

Join the EPEX SPOT Team: Innovate, Collaborate, Thrive

Job Summary

As a Scrum Master, you enable Agile teams to deliver high‑quality products efficiently and consistently for the Website, Webshop, and REMIT product teams. Acting as a servant leader, you support both the Scrum Team and the broader organization in achieving optimal performance.

• Enhancing delivery flow and predictability
• Reducing cross‑team dependencies and bottlenecks
• Driving continuous improvement in a complex, multi‑product environment

You develop a strong understanding of the broader product ecosystem to identify constraints, foster collaboration, and improve delivery efficiency—while remaining independent of product decision‑making.

Scope

• Website: Customer journeys, UX, and digital experience
• Webshop: Commercial flows, transactions, and revenue‑generating features
• REMIT: Cross‑team coordination and data/compliance‑related initiatives

Key Responsibilities

1. Optimize Delivery Flow & Team Performance

Drive continuous improvement from Scrum ceremonies to delivery outcomes by:

• Improving lead time, throughput, and sprint predictability
• Identifying and challenging bottlenecks, inefficiencies, and overcommitment patterns

2. Enable Effective Agile & DevOps Practices

Promote and support best practices, including:

• CI/CD adoption and release standardization
• Test automation and quality improvement
• Guide teams toward:
• End‑to‑end ownership (“build & run”)
• Increased autonomy and accountability
• Proactively identify dependencies across teams and products
• Facilitate alignment between teams, Product Owners, and stakeholders
• Monitor macro, market, and technology trends, competitive landscapes, and regulatory developments to anticipate opportunities and risks.

4. Support Product‑Oriented Delivery

Collaborate closely with Product Owners to:

• Ensure backlog clarity and readiness
• Maintain a strong focus on delivering business value

When needed, represent the Product Owner or Product Team in discussions related to projects, initiatives, or issue resolution.

Develop a solid understanding of product‑specific challenges:

• UX/UI complexity (Website)
• Transaction flows (Webshop)
• Regulatory and data constraints (REMIT)

5. Remove Organizational Impediments

Act beyond team‑level support to:

• Address cross‑team and structural impediments
• Slow decision‑making processes
• Misaligned priorities across teams

Define, track, and leverage key performance indicators such as:

• Delivery predictability
• Cycle time
• Deployment frequency

Use retrospectives as powerful tools for continuous improvement and measure success through:

• Improved sprint predictability (aligned with Product Owner targets)
• Reduced lead time
• Fewer cross‑team blockers
• Increased deployment frequency
• Greater team autonomy (qualitative and measurable)

Key Requirements

Hard Skills

• Agile & Scrum Expertise: Certified Scrum Master (CSM) or equivalent, with several years of hands‑on experience in Agile environments
• Agile & DevOps Practices: Strong knowledge of DevOps, with a solid understanding of CI/CD, test automation, and release management practices
• Agile Tooling: Proficiency in tools such as Jira and Confluence, as well as collaboration platforms like Miro and Microsoft Teams
• Performance & Flow Management: Ability to define, track, and analyze key delivery metrics (lead time, cycle time, throughput, predictability, deployment frequency)
• Backlog & Delivery Support: Experience working with Product Owners on backlog clarity, prioritization, and value‑driven delivery
• Cross‑Team Coordination: Proven ability to identify and manage dependencies across multiple teams and product lines

Soft Skills

• Servant Leadership: Ability to coach, empower, and enable teams without formal authority
• Communication & Stakeholder Management: Clearly articulate complex concepts and align both technical and non‑technical stakeholders; Build trust and drive alignment across teams
• Active Listening & Empathy: Strong understanding of team dynamics, challenges, and stakeholder needs
• Conflict Resolution: Ability to mediate effectively and foster constructive collaboration
• Proactivity & Problem‑Solving: Anticipate challenges and take initiative to resolve them
• Strategic & Outcome‑Oriented Mindset: Focus on delivering value and impact beyond processes and ceremonies
• Curiosity & Continuous Improvement: Strong learning mindset with a drive to improve ways of working

Education & Experience

• Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent Agile certification required. Additional certifications in Agile coaching, SAFe, DevOps, Lean, or Project Management would be considered an asset.
• Proven track record of improving delivery predictability, optimizing team performance, and facilitating collaboration across multiple teams and stakeholders.
• Familiar with digital platforms, e‑commerce solutions, and customer‑facing products, with a focus on delivering business value and enhancing team autonomy.

Location

Your work location will be preferably Paris or Amsterdam with an attractive hybrid work policy.

Benefits of working with Us

• Hybrid Working Conditions: We offer you the flexibility of working from home or other locations for the best possible work‑life balance.
• Training Opportunities: We invest in your continuous development with a dedicated annual training budget to enhance your skills through various upskilling programs and initiatives.
• Career Path: We support your career aspirations with clear pathways for advancement within the company and the EEX Group.
• Internal Mobility: We offer and support the possibility to explore new roles within the company to expand your skills and experience.
• Leadership Journey: We promote a culture of recognition and reward with the EPEX SPOT leadership journey that encourages everyone’s progression and development.