Scrum Master (trading systems)

Job Summary:

The Scrum Master plays a critical role in maximizing delivery performance and team effectiveness within the M7 Trading product team, in a business and product-oriented organization.

More than a facilitator of Scrum ceremonies - in a context of outsourced engineering delivery, where product ownership and quality remain in-house while an affiliated group entity delivers engineering - this role focuses on optimizing delivery flow, strengthening team autonomy, and enabling predictable outcomes in a mission-critical trading environment.

You will act as a system-level enabler, supporting the team and the wider organization to remove constraints, improve collaboration, and continuously enhance delivery performance - while maintaining a clear boundary from product decision-making.

Key Focus Areas :

• Delivery performance & predictability: Drive improvements in flow metrics (lead time, throughput, predictability) and help the team deliver consistently in a high-stakes environment
• Team autonomy & accountability: Strengthen team ownership, maturity, decision-making, and accountability for outcomes
• System-wide optimization: Identify and remove bottlenecks across teams, dependencies, and organizational boundaries
• Outsourced delivery model: Navigate and optimize collaboration challenges specific to an internal/outsourced organizational setup – within the company’s group.
• Continuous improvement at scale: Enable data-driven improvement in a multi-product, highly interdependent environment
• Serves the team, Product Owner, and organization as a delivery and flow enabler
• Does not own product decisions, but ensures the conditions for effective product delivery
• Operates at both team level and system level
• Operates within a cross-company delivery model – our provider being part of the company’s group - acting as a bridge between product needs, an outsourced development organization and customer acceptance
• Includes delivery coordination, stakeholder alignment, and dependency management across organizational boundaries

Scope:

M7 - Intraday Continuous Market Trading System

A low-latency, high-performance trading platform, operating as one of the largest market systems, with Core Platform Coverage:

• 24/7 mission-critical operations
• Continuous trading algorithms and matching engine
• End-to-end trading workflows (API and UI)
• Strict reliability and availability requirements
• High constraints on latency, throughput, and scalability
• Strong regulatory and market-driven constraints

Team composition and governance

• Business and product-oriented governance (Business segment working with products)
• Core team composed of analysts (Business, Quality etc.) while the engineering team is outsourced to a partner.

Key Responsibilities:

1. Optimize Delivery Flow & Team Performance: From ceremony to delivery outcomes

Drive improvements in release management:

• Lead time
• Throughput
• Sprint predictability

Identify and challenge:

• Bottlenecks
• Overcommitment patterns

2. Strengthen Partnership with Service Provider

Drive improvements on :

• Delivery reliability from the service provider in partnership.
• Quality and predictability of external contributions
• Transparency on progress and commitments
• Manage the specific dynamics of a cross-company delivery model:
• Work directly with provider’s functional analysts (not developers) and Product owner to align on requirements and priorities.
• Develop a relationship with the provider’s scrum-master
• Coordinate the reception, testing, and acceptance of provider’s deliveries into our environment
• Support the effort to increase release cadence and reduce time to market
• Identify and address collaboration gaps, unclear ownership, inefficient handovers, and misalignments between internal teams and provider

Promote:

• A one-team mindset across internal and external contributors
• Clear roles, responsibilities, and ways of working
• Continuous feedback loops to improve collaboration and performance
• Proactively identify dependencies across different products and teams
• Facilitate alignment between teams, Product Owners, and stakeholders
• Contribute to cross-team synchronization (Scrum of Scrums, etc.)

4. Support Product-Oriented Delivery

Collaborate closely with Product Owners to:

• Ensure backlog clarity
• Maintain focus on business value
• When needed, represent PO / Product Team in meetings related to Projects, initiatives, or issue resolution

Develop a strong understanding of product challenges:

• Release management
• Trading system and API trading.
• Low latency architectural requirements

5. Remove Organizational Impediments

Go beyond team-level blockers:

• Address cross-team issues
• Slow decision processes
• Misaligned priorities

Define and track KPIs:

• Delivery predictability
• Cycle time
• Deployment frequency

Use retrospectives as performance improvement tools

Use metrics as success indicators:

• Sprint predictability ≥ target defined with PO
• Lead time reduction
• Reduced cross-team blockers
• Increased deployment frequency
• Improved team autonomy (qualitative + measurable)
• Manage project-type initiatives involving multiple stakeholders (Market Ops, Sales, Technical Key Account Managers, provider) beyond single-team Scrum delivery
• Coordinate M7 impact assessments for new EPEX initiatives

Soft skills and qualifications

Expected mindset:

• Broader thinker (team /product line /organization)
• Outcome-driven (not ceremony-driven)
• Proactive (manages risks, anticipates issues, doesn’t just react)
• Comfortable with complexity (multi-product / dependencies)
• Curiosity and motivation to engage with product challenges and agility at scale
• Comfortable operating in a business-oriented, multi-stakeholder environment, balancing delivery coordination, stakeholder alignment, and change enablement
• Skilled at managing outsourced delivery relationships without direct authority over the external

We expect our Scrum Masters to act as flow leaders, not just facilitators

• Certified Scrum Master (CSM) or equivalent: Strong knowledge and multiple years of hands‑on experience with Scrum Master role and Agile practices.
• Agile Tools Proficiency: Competence in Agile backlog management tools such as Jira and Confluence, and remote collaboration tools like; Miro and Teams
• Clear Communication: Effectively articulate complex ideas and technical information to both technical and non-technical audiences.
• Active Listening: Practice active listening to fully understand the needs and concerns of the team and stakeholders.
• Conflict Resolution: Skilled in mediating conflicts and driving consensus.

Education & Experience

• Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent Agile certification required. Additional certifications in Agile coaching, SAFe, DevOps, Lean, or Project Management would be considered an asset.
• Proven track record of improving delivery predictability, optimizing team performance, and facilitating collaboration across multiple teams and stakeholders.