Scalable CSM for B2B SaaS & Growth Programs

Ezus is building the operating system for travel agencies and seeks a Digital Customer Success Manager to design scalable customer success programs from onboarding to expansion, without relying on 1:1 interactions.

You'll operate at the intersection of Customer Success, Growth and Operations, collaborating with Product and Sales in Paris. The role demands 2–5 years in CS/Growth, B2B SaaS experience, and a data-driven, scalable mindset.