Saputo Global Finops And Service Delivery Director Orléans

Drive IT excellence as Saputo's Director of Global Service Delivery & FinOps. Focus on financial operations and service performance for a thriving global dairy processor. This senior director role is integral to Saputo's operational success. Reporting directly to the Senior Vice President, you will lead IT service delivery across various regions. Your extensive experience in managing service desk functions will be critical for improving service quality and ensuring that financial disciplines are in place.

Key Responsibilities

• Own global IT service delivery performance metrics
• Lead service improvements through AI and automation
• Provide executive-level incident resolution
• Oversee North American service delivery operations
• Manage software licenses and vendor contracts

Requirements

• Bachelor's degree in IT or related field
• 12+ years in senior IT service management roles
• Experience in multi-region service functions
• Proven skills in IT financial management
• Fluent in French and English

Enhance operational efficiency and lead FinOps initiatives at Saputo as you shape a solid IT workplace.