SAP Consultant Manager UX & Agentic - IBM France

A career in IBM Consulting is built on long‑term client partnerships and close collaboration across the globe. You will work with leading organizations to shape their AI, agentic and hybrid‑cloud transformations, while contributing to programs that blend cutting‑edge technology, business strategy, and exceptional user experiences.At IBM Consulting, curiosity fuels success. You will be encouraged to challenge assumptions, explore emerging technologies, and design innovative solutions—supported by the strength of IBM, Red Hat, SAP, and our strategic partners. Our culture of growth and empathy values your expertise, fosters your leadership, and supports your long‑term career development within a diverse team.

Your role and responsibilities

As a Managing Consultant within IBM Studios Paris , you will lead strategic engagements at the intersection of User Experience , Agentic AI , and Enterprise Transformation . You will work closely with clients, C‑level stakeholders, and multidisciplinary IBM teams to orchestrate end‑to‑end transformations—from discovery and visioning to design, activation, and value realization.

Your responsibilities will include:

• Leading agentic transformation initiatives : helping clients identify, cadrer and design AI agents across business processes, customer journeys or SAP-enabled workflows, ensuring impact, adoption and governance.
• Designing and driving UX strategies : translating business objectives, user needs and technological constraints into clear experience strategies, service blueprints, and target UX frameworks for complex programs (including SAP S/4HANA and cloud‑based transformations).
• Cadrer and activating innovation : orchestrating co‑creation sessions, convergence workshops, learning expeditions and design‑led explorations to identify high‑value use cases and accelerate decision‑making.
• Structuring and leading client engagements : managing streams of work, ensuring delivery excellence, coordinating multidisciplinary teams (consultants, designers, data/AI experts, SAP teams), and driving alignment across stakeholders.
• Supporting business development : constructing differentiated value propositions, crafting compelling storytelling for proposals, shaping client narratives, and contributing to Studio growth initiatives.
• Mentoring and developing talent : guiding junior consultants and designers, sharing methods and expertise, and contributing to Studio communities (AI agentique, UX, innovation, SAP transformation).

You will operate in a hybrid environment combining strategic consulting, experience design, AI agentic orchestration, and emerging tech exploration .

Required education

Master's Degree

Required technical and professional expertise

• Experience in UX Strategy & Service Design : ability to design UX visions, service blueprints, and end‑to‑end experiences aligned with business goals, technical constraints, and user value.
• Strong consulting skills : experience leading client engagements, structuring complex problems, delivering strategic recommendations, and interacting with C‑level stakeholders.
• Agentic AI or Applied AI experience : ability to cadrer use cases, design operating models, or orchestrate AI‑driven workflows (e.g., generative AI, agentic patterns, automation).
• Enterprise transformation experience : involvement in large‑scale transformation programs (SAP, ERP, CRM, data, cloud…) with a UX or innovation‑led lens.
• Cross‑functional collaboration : ability to align business, design and technology teams, and to deliver integrated solutions within large organizational environments.
• Storytelling & communication excellence : capacity to craft narratives, synthesize complex topics and present to executive audiences.

Preferred technical and professional experience

• Human‑centered design mastery : deep experience with design thinking, facilitation, co‑creation, and convergence workshops.
• Agentic AI design expertise : understanding of AI agents, orchestration, prompt engineering, frameworks for value‑driven agent activation, or experience with tools/platforms enabling autonomous agents.
• SAP transformation exposure : experience with SAP S/4HANA programs, especially on UX transformation (Fiori, process redesign, integration of AI assistants in SAP workflows).
• Experience analytics & UX measurement : ability to leverage analytics tools, journey analytics, heatmaps, or research insights to steer decision‑making.
• Awareness of emerging technologies : knowledge of innovation domains (quantum, IoT, AR/VR, automation, genAI) and their potential impact on experience and transformation programs.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on‑going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can‑do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Job Title

Job ID

City / Township / Village

State / Province

Country

France

Work arrangement

Hybrid

Area of work

Consulting

Employment type

Regular

Position type

Professional

Some travel may be required based on business demand

Company

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?