Sanctions Escalations Officer

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day.

About The Role

Compliance is a key team that ensures Revolut’s products and processes meet the regulatory requirements and translate this into the best customer outcomes. They’ve got an outstanding ability to find solutions and carry out testing in a purely digital environment. Those data-driven experts know that better people and machines are the most effective way of managing conduct risk. We’re looking for a Financial Crime Escalations Officer to ensure effective and compliant review of escalated cases. You'll be a part of the Second Line of Defence team overseeing financial crime compliance activities across Europe, performing assessments, and making decisions on cases escalated from the first line of defence.

What You’ll Be Doing

• Acting as the escalation point and ensuring high-quality review of cases escalated to second line of defence (sanctions, KYC/KYB, or AML/TF)
• Supporting responses to regulatory inquiries, requests from local authorities, and statutory reporting
• Responding to queries where second line of defence review is needed
• Supporting management reporting and other financial crime compliance oversight activities
• Working with the MLRO team to elevate significant cases, report trends, and monitor/detect rare and/or new patterns
• Participating and collaborating with management as needed in projects, training, and implementation of new processes
• Reviewing policies and procedures, advising if changes are required

What You'll Need

• Fluency in English
• Experience as a compliance/FinCrime officer in a major financial institution
• Exposure in FinCrime operations, having acted as the escalation point
• Deep knowledge of AML and Sanctions regulations
• Experience operating a variety of internal/external systems and databases to complete investigations
• Problem-solving and decision‑making skills with the ability to analyse complex information to identify the key issue/action and drive resolution
• A skill to present a summary and proposed conclusion to management in a timely and clear manner, including proposals to implement appropriate steps to mitigate risk and/or monitor it
• An understanding of payment systems and markets with a focus on technology and mobile applications