Sales Team Lead

Job responsibilities

Management and execution of commercial strategy

• Implement the company’s commercial strategy to achieve growth objectives.
• Ensure the implementation of sales targets for commercial teams.
• Monitor and analyse commercial performance to ensure objectives are met.
• Actively participate in the go-to-market strategy for the launch of new products/services.

Sales Team Management

• Lead, motivate, and mentor a sales team to achieve both individual and collective targets.
• Ensure seamless communication across various departments (AE, SDR, KAM, etc.).
• Drive talent development by organizing dedicated coaching and training sessions.
• Lead by example by managing high-level deals and maintaining peak performance throughout the full sales cycle.

Operational Excellence & Performance

• Implement efficient and scalable sales processes.
• Drive tool adoption across the team (HubSpot, Modjo, Aircall, Google Sheets).
• Develop training programs to continuously improve sales performance.
• Take a hands‑on approach to operations by managing key deals and demonstrating efficiency through results.

Process & Data Management

• Maintain structured processes to streamline sales management.
• Analyze sales data and performance to provide strategic recommendations and adjust tactics.

Account Management

• Manage and nurture relationships with strategic accounts.
• Actively participate in negotiations and deal closing.
• Ensure customer satisfaction and retention in close collaboration with the Customer Success team.

Key Metrics Tracking (KPIs)

• Monitor key indicators such as:
  • Marketplace: Time to Close, Average Order Value (AOV), Conversion Rate, Repeat Rate.
  • Enterprise: Account GMV, Account Repeat Rate, Account NPS.

Experience Minimum

Minimum 3 to 5 years of experience in B2B sales management.

Sales & Negotiation Techniques

Mastery of soft skills (active listening, objection handling) and hard skills (pitching, closing).

Communication

Strong verbal and written communication skills, with a proven ability to manage relationships with both clients and internal teams.

Autonomy and organization

Proactive mindset with the ability to manage time effectively and work independently.

CRM Tools

Proficiency in CRM tools (e.g., Salesforce, HubSpot).

Languages

French native and fluent in English.

Personal Attributes

Results‑Oriented: A strong drive for achieving and exceeding sales targets.

Team Player: Proven ability to collaborate effectively across departments and build team cohesion.

Proactive: Ability to resolve problems independently and efficiently.

Strategic Initiative: Capacity to propose improvements and scale existing processes.

Active Listening: Skilled at adapting communication and recommendations to meet specific client needs.

Collaborative Leadership: Work in tandem with the current Sales Manager to optimize sales performance and drive Marketplace growth.