SALES REPRESENTATIVE

Job Purpose

Based on the activities assigned by his/her line manager, the sales representative is responsible for sales development (business volume, margins, customer satisfaction, market share, etc.) and sales in his/her sector. He/she leads, monitors and develops the customer portfolio in his/her sector, based on the sales policy defined by management.

Key Responsibilities

• Develop customer loyalty and sales in the area (participation, prospecting, customer visits, promotion of offers, portfolio management, etc.)
• Identify customer needs (commercial or after‑sales) and propose an appropriate solution
• Build and negotiate commercial and technical offers, in collaboration with internal stakeholders (quotations, costings, bids, etc.)
• Analyze the market and monitor the competition to identify new opportunities (markets, customers, technologies, etc.)
• Update customer data in business tools (contacts, e‑mail addresses, customer fleets, etc.) and competitor data
• Enter opportunities and actions (sales proposals, visit reports, etc.) in business tools
• Initiate and/or participate in promotion actions (demonstrations, trade shows, etc.)
• Contribute to the resolution of customer disputes and the collection of accounts receivable, in collaboration with internal stakeholders
• Ensure compliance with customer commitments (configuration, delivery, invoicing, etc.)
• Coordinate the preparation of financing applications in collaboration with the builder's financial institution, where necessary
• Assist, if necessary, in the commissioning of equipment
• Ensure sales development in your sector
• Ensure the follow‑up and achievement of sales objectives in the sector
• Ensure the quality of data entered into business tools
• Contribute to the management of commercial disputes and collections in the sector
• Know and apply internal and external compliance procedures and rules

Professional Knowledge and Experience

• Bac +2 to Bac +3 level in a commercial field and/or 3 years of significant experience preferred

Specific Knowledge

• General commercial knowledge (sales, negotiation, customer relations, etc.)
• General product knowledge (ranges, features, etc.)
• General knowledge of IT tools and information systems
• Advanced elementary English (A2)

Behavioral Skills

• Good interpersonal skills
• Active listening
• Thoroughness
• Analytical skillsSynthesis skills
• Responsiveness