Sales Processing Analyst - Chargé(e) des Processus de Ventes H/F

Who We Are

Hewlett Packard Enterprise is the global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

Job Description

The Sales Processing Analyst executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life‑cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. He or she produces deal documentation and configures systems to reflect ordering processes, generates invoices and client billing in accordance with service and product agreements, records, updates and validates customer and deal information in systems, and produces reports and analyses of sales processing activities.

Responsibilities

• Supports sales processing activities and process improvement for an assigned area, account or process
• Demonstrates capability and understanding of requirements in all areas of sales processing
• Develops client interaction and negotiation skills
• Reviews process evaluation results to perform analysis, identify issues and opportunities and provide data to resolve client claims or inquiries
• Communicates analysis results to internal stakeholders
• Implements specified changes to processes or tools to improve performance and increase customer satisfaction

Education and Experience Required

• Bachelor's degree in Business Management or equivalent
• Typically 2‑5 years experience in similar roles (Sales Operations, Sales Admin, Inside Sales, etc.)

Knowledge and Skills

• Intermediate or advanced Excel skills
• SAP is nice to have
• Experience implementing policies, processes, and analytics methods to support client sales processing
• Ability to apply analytical, statistics and problem solving skills
• Understanding of business and sales processing tools, systems and practices
• Familiarity with reviewing and interpreting client agreements
• Strong written and verbal communication skills
• Fluency in English and French

Soft Skills

• Ability to effectively communicate sales processing plans, proposals, and results and negotiate options
• Problem solver
• Curious and willing to learn
• Ability to think outside the box
• Team player
• Well organized
• Great attention to detail

Additional Skills

Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross‑Functional, Design Thinking, Empathy, Follow‑Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity, Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales (plus 4 more)

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness.

Job Details

Sales Operations – Intermediate Level

EEO Statement

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.

Legal Compliance

Hewlett Packard Enterprise is EEO Protected Veteran/Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammers impersonate HPE or HPE‑authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.