Sales Operations Manager - France & Belgium

Overview

Join our Movement and Champion Restaurant Culture! We are TheFork, a leading restaurant booking platform in Europe that connects diners with favorite restaurants across 11 countries. We build a diverse, people‑first culture where respect, ownership, growth and better together values thrive.

Your Role

As a Sales Operations Manager for France & Belgium, you partner closely with Sales Leadership and the Country Leadership team to drive sales performance, improve execution and increase operational efficiency across the business. You own key sales operating routines, performance management processes, forecasting, reporting and sales process optimization, providing visibility on business performance and ensuring teams have the tools and insights needed to execute effectively. You are analytical, organized and execution‑oriented, translating business needs into scalable processes and actionable recommendations.

Responsibilities

• Lead and animate key local routines and performance discussions (weekly and monthly routines)
• Coordinate forecasting, target tracking and business reviews
• Build and maintain dashboards, reporting and KPI frameworks
• Analyze pipeline health, sales productivity and sales performance
• Provide insights and recommendations to support decision‑making
• Support compensation plan execution in partnership with Central teams
• Contribute to target setting and quota allocation processes
• Support the design and implementation of local incentive programs
• Monitor plan effectiveness and performance outcomes
• Identify process inefficiencies and opportunities for improvement
• Leverage AI and automation to streamline workflows and increase productivity

• Improve forecasting accuracy, pipeline visibility and reporting reliability
• Optimize Salesforce governance and sales tool adoption
• Design scalable processes and best practices that help teams focus on revenue‑generating activities
• Coordinate selected cross‑functional initiatives impacting sales performance
• Support implementation of new tools, processes and ways of working
• Ensure alignment, accountability and execution across stakeholders

Qualifications

• 7+ years of experience in Sales Operations, Revenue Operations, Business Operations, Consulting or similar roles
• Strong understanding of sales processes, performance management and forecasting
• Strong analytical and problem‑solving skills
• Advanced Excel or Google Sheets skills; Salesforce experience strongly preferred
• Excellent communication and stakeholder management skills
• Ability to drive execution in fast‑paced and cross‑functional environments
• Fluent French and professional English
• Strategic thinking with operational excellence
• Analytical rigor and business acumen

• Process improvement and automation mindset
• Hands‑on execution and ownership
• Strong stakeholder management and collaboration skills
• Autonomy, structure and adaptability
• Ability to create clarity and momentum in complex environments

Benefits

• An awesome team
• A permanent contract
• Flexible working environment (2 days home office per week plus additional flexibility during summer and December)
• Competitive fixed salary and bonus
• Lunch vouchers available for each working day
• International teams and a multicultural environment spanning 10 offices across Europe
• Highly inclusive working environment
• Lifestyle benefits that reimburse expenses related to physical and leisure activities, family support, travel, etc.
• Continuous learning and development programs
• Free access to the Calm app to help build resilience in mental health
• Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• Health insurance covered by the company
• Life & disability insurance at no cost to the employee
• Transport allowance
• Team building events
• Amazing offices with dining, coffee points and leisure area

EEO Statement

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone – regardless of ability, age, socio‑economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law – has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

Accessibility

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to Our HR team will review the request and respond accordingly.