Sales Operations Manager
Lead, coach, and develop the Sales Operations teamAllocate resources across projects and operational activitiesOversee and continuously improve end-to-end sales processesDrive process standardization, simplification, and scalabilitySupport the introduction of new products, pricing models, and commercial initiativesLead change management efforts for adoption of new processes and ways of workingProvide strategic oversight of CRM (Salesforce), CPQ (DealHub), and the broader sales technology ecosystemDefine and prioritize the Sales Operations roadmap, including enhancements, integrations, and automation initiativesEnsure process compliance, data integrity, and system adoptionOversee sales onboarding, process documentation, and knowledge management programsEnsure sales teams have the tools, training, and resources required for successOwn the sales technology portfolio, including budget planning, vendor management, contract negotiations, and renewalsLead cross-functional initiatives improving sales effectiveness, operational efficiency, and scalabilityServe as a strategic business partner to Sales Leadership and key internal stakeholders
Requirements
- Proven experience in Sales Operations, Revenue Operations, Commercial Operations, or a related field, including people management responsibilities
- Strong expertise in CRM, CPQ, and sales technology ecosystems
- Experience leading process optimization, systems transformation, and change management initiatives
- Strategic mindset with strong business acumen and problem-solving capabilities
- Excellent communication, stakeholder management, and influencing skills
- Results-oriented, adaptable, and able to thrive in complex, fast-paced environments
- Fluency in English
Core Competencies
Demonstrates expertise in Sales Operations, including process optimization, CRM and CPQ management, and strategic oversight of sales technology. Proven ability to lead teams, drive change management, and enhance operational efficiency in fast-paced environments.
Highest-signal resume keywords
- Sales Operations Management
- CRM Expertise (Salesforce)
- CPQ Management (DealHub)
- Process Optimization
- Change Management
ATS Optimization Keywords
Hard Skills
- Sales Process Improvement
- Data Integrity Management
- Sales Technology Ecosystem
- Budget Planning
- Vendor Management
Soft Skills
- Excellent Communication
- Stakeholder Management
- Influencing Skills
- Results-Oriented
- Adaptability
Industry Keywords
- Revenue Operations
- Commercial Operations
- Process Standardization
- Operational Efficiency
- Sales Onboarding
Tools & Technologies
- Salesforce
- DealHub