Sales Operations & Executive Assistant

Requirements

• We are looking for an organized, detail-oriented, and proactive individual who combines operational excellence with strong interpersonal skills
• 3 to 7 years of experience in Sales Operations, Sales Administration, Office Management, Executive Assistance, or commercial coordination roles
• Strong knowledge of Salesforce or a similar CRM platform
• Used to use AI tools
• Knowledge of Chorus Pro, SCC, or Aproval is a plus
• Comfortable using Excel or Google Sheets (tracking tables, filters, formulas, pivot tables)
• Good understanding of invoicing, payment follow-up, and collection processes
• Excellent organizational skills with the ability to manage multiple priorities simultaneously
• Strong written and verbal communication skills
• Professional level of English and French is required (C1/C2)
• High level of discretion, reliability, autonomy, and service mindset
• Someone who enjoys organizing data, structuring processes, and improving operational efficiency
• A hands‑on profile capable of both execution and continuous improvement initiatives
• Strong business awareness: understanding that a clean CRM, accurate invoicing, and efficient collections directly impact company performance
• A professional, positive, and reliable attitude that builds trust with both internal teams and clients

What the job involves

• We are looking for a Sales Operations & Executive Assistant to support the country manager in commercial operations, client follow‑up, and operational coordination, comfortable working in an international environment and collaborating with teams outside France
• As a true operational right‑hand partner, you will play a key role in improving our commercial processes, maintaining the quality of our Salesforce CRM, and supporting invoicing and client follow‑up activities
• Your primary mission will be to structure and clean customer databases, improve opportunity tracking, and actively contribute to cash collection performance
• Sales Operations & Salesforce CRM:
• Ensure the accuracy, maintenance, and cleansing of customer data within Salesforce
• Track sales opportunities, contracts, orders, and customer statuses across both private and public sectors
• Implement routines and best practices to maintain a clean, reliable, and actionable CRM database
• Identify inconsistencies, duplicates, and missing information in customer records
• Support sales teams in the day‑to‑day use of Salesforce
• Produce simple and reliable dashboards and reporting for management
• Invoicing, Client Follow‑Up & Cash Collection:
• Monitor customer invoicing in coordination with internal teams
• Track payment statuses and identify overdue accounts
• Prepare and send client payment reminders with professionalism and attention to detail
• Structure clear processes for collections, follow‑up, and payment tracking
• Contribute to improving cash collection and reducing payment delays
• Maintain smooth and professional communication with clients while preserving strong business relationships
• Executive Support & Coordination:
• Support the Sales Director and/or General Management in tracking operational priorities
• Prepare follow‑up reports, meeting notes, client files, and management materials
• Organize and coordinate internal and external meetings
• Act as a liaison between management, sales teams, finance teams, and clients
• Anticipate needs, streamline communication, and drive topics forward efficiently and proactively
• Be part of an exciting journey and contribute to our success story of becoming the leading provider of digital compliance and governance solutions