Sales Manager – Residential Real Estate | Team Lead | FR/EN

We're at a turning point: a company-wide rebrand, new real estate products launching, and a major new investor on board.

We're looking for a Sales Manager to take ownership of our B2C sales performance — structuring the process, leading a team of 3, and directly shaping how Urban Campus grows.

You will work closely with our Head of Marketing & Sales, with full visibility on business results.

As Sales Manager, you will be responsible for overseeing and executing the B2C sales process across all group products (flex-living, student housing, multifamily) and for various stay durations (long, mid and short stay).

You will manage a sales team currently made up of 3 people, expected to grow rapidly, with the primary goal of optimising conversion rates and occupancy rates across our residences.

You will play a key role in structuring sales processes, leveraging the HubSpot CRM, and driving continuous commercial performance improvement.

Your responsibilities

1/ B2C Sales Process Management

• Structure and optimise our end-to-end B2C sales funnel: inbound leads, qualification, nurturing, viewings, conversion, signing.
• Define and implement sales standards, scripts and follow‑up processes.
• Monitor commercial performance by residence, product and stay duration segment.
• Lead, support and upskill a team of 3 sales representatives.
• Set individual and collective targets.
• Implement performance management rituals (reporting, coaching, KPI tracking).
• Participate in recruiting future team members.
• Build a culture of performance and customer satisfaction.

3/ CRM & Commercial Performance

• Ensure seamless integration between HubSpot CRM and reservation management tools (PMS) to optimise pipeline tracking and conversions across long, mid and short stay segments.
• Structure pipelines, automations, workflows and reporting.
• Analyse data to identify areas for improvement.

4/ Distribution Platforms & Listings Management

• Define the distribution strategy for listings across real estate and booking platforms.
• Oversee listings management in collaboration with the Marketing team.
• Identify new acquisition channels and distribution opportunities.

5/ Market Research & Commercial Strategy

• Identify new customer segments and growth opportunities.
• Contribute to the group's overall commercial strategy.
• Provide recommendations on offers, packages and pricing policies.

6/ Virtual property tours & Customer Experience

• Participate in property viewings and strategic client meetings.
• Optimise the prospect experience throughout the sales journey.

7/ Reporting & Investor Relations

• Produce regular commercial reports for investors and senior management (commercial performance, occupancy rates, fill rate forecasts, lead analysis).
• Track and analyse key indicators by asset and residence: conversion, sales pace, pricing, channel performance.
• Build reliable commercial forecasts aligned with asset financial objectives.
• Contribute to business reviews, investor committees and strategic presentations.

Why joining Urban Campus

• An exciting growth story: major new investor, 40+ assets in the pipeline, multi‑product expansion.
• The opportunity to support the Company's momentum and build a new Sales team.
• Monthly team events + annual offsite.
• Up to 2 days work from home per week.
• Compensation depending on your background & experience between 46-55K€ + 20%.
• Master's degree (or equivalent) in Business, Real Estate, or a related field.
• 2+ years of B2C sales experience, ideally in residential real estate, coliving, student housing, hospitality or managed residential.
• Proven experience leading a Sales team.

Skills & what we're looking for

• Fluent in French and English.
• Leadership to manage and develop our sales team.
• Strong commercial instincts with a track record of hitting targets.
• Data‑driven and results‑oriented.
• Structured and process‑minded — you enjoy building things from scratch.
• Great communication with a genuine customer‑first mindset.

Recruitment process

1/ First interview with Pierre, our HR Director.

2/ Second interview with Séverine, our Head of Sales & Marketing.

3/ Business case then coffee with our CEO.