Sales Manager

Our company continues to grow across all of its locations. We’re looking for people who share our commitment to excellent customer service. See our job openings below.

Service

Our sales team is committed to fostering strong relationships with customers and partners while driving equipment, parts, and service sales. They utilize their industry expertise and market insights to offer customized solutions, helping businesses secure the necessary material handling equipment.

Parts

Our parts team excels in selling parts to internal and external customers through various channels, including over the counter, phone, and online. They enhance our core business performance by supporting operational success and fostering strong customer relationships.

• Life & Disability Insurance
• 401(k) retirement plan with company match
• Holiday pay & PTO
• Sick time (California)
• Paid maternity and paternity leave
• On-the-job training
• Tuition Reimbursement
• Leadership Development Initiative
• Discounts with GM and Ford Manufacturers

Perks for Technicians

• Flat Rate Competitive Pay
• Paid training advancement to Journeyman Level
• Tool Loan Program
• Safety Eyewear Reimbursement
• Company-provided vehicle and phone

Company Values

Safety

Customer-focused, can-do spirit. Committed to supporting the stakeholders.

Self-Development

Exhibit intellectual curiosity and continuous self-development both professionally and personally.

Teamwork

Integrity

Act with honesty, respect, trust, and thoughtfulness for all coworkers, customers, and partners; believe in Forklifts Group Vision and Mission.

Community Service

Support and participate in activities and initiatives that help others.

Current Forklifts Group Positions

Location: Orange, CA

Job Id: 416

# of Openings: 1

Sales Manager, Full Time

Location: Orange, California, 92865

Why Join Forklifts Group?

We offer:

• Commission
• Medical, Dental, Vision, Supplemental, Life Insurance and Wellness programs
• 10 Paid Holidays

JOB SUMMARY

The Sales Manager provides ongoing sales support to assigned Sales Representatives. This role will identify prospects regionally, evaluating the resources needed to develop business relationships. This role also oversees sales strategies, proposals, and forecasts, selling approved products and services.

ESSENTIAL FUNCTIONS

• Provides ongoing sales support to assigned sales representatives, including coaching, and developing of sales tactics, strategies, and assisting with closes as needed.
• Meets monthly with Sales Representatives to review and set sales goals, providing updates on current market.
• Maintains regular communication with the Product Support Department to resolve and troubleshoot customer issues as quickly as possible.
• Understands products, market competition, and how to position products to overcome challenges to meet sales targets.
• Distributes equipment leads, ensuring customer inquiries are answered as soon as possible.
• Keeps an accurate and comprehensive customer database, including contact names, businesses, and clients’ sales history.
• Reviews Sales Representatives’ commission statements each month to ensure accurate reporting.
• Keeps informed of new products, services, and other information of interest to customers.
• Attends trade shows and/or conferences as the company representative, networking with industry leaders and establishing business relationships.
• Assists Sales Representatives in troubleshooting customer issues, collecting past due accounts as necessary.
• Collaborates with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience.
• Meets customer expectations for continued support and follow-up after sales are final to include delivery of truck, signing of delivery report, truck orientation, service schedules, etc.
• Continuously works towards acquiring new business by generating leads, following up on them, and networking through current customers.
• Maintains professionalism on the job at all times.
• Performs other duties of a similar nature as required.

POSITION QUALIFICATIONS

EDUCATION

• Bachelor’s degree in Business or related field preferred, significant additional experience will be considered in lieu of degree.

EXPERIENCE

• At least 7-10 years of outside sales and/or operational leadership experience in materials handling industry.
• Valid Driver’s License and driving record acceptable to insurance company.

ADDITIONAL REQUIREMENTS

• Proficiency in Microsoft Office Suite.
• Ability to work independently and on a team.
• Ability to achieve monthly, quarterly, and yearly quotas.
• Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Ability to develop relationships with sales staff.
• Minimal travel outside of territory (trade shows, training).

Forklifts Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.