Sales Enabler Specialist Consumer Care

Overview

The Sales Enabler Specialist plays a key role in coordinating and supporting sales‑driven initiatives within the Consumer Care business unit. Serving as a key interface between Marketing and Sales, the role ensures alignment in messaging, activation plans and execution across all commercial touchpoints. Working closely with sales and marketing teams, the Specialist adapts and implements global toolkits, guidelines and assets to meet local market needs, enhancing product visibility, supporting marketing initiatives and driving up selling opportunities across various commercial channels, both online and offline.

Responsibilities

• Support sales‑related activities across the Consumer Care business unit to drive upselling, telesales and customer engagement across multiple consumer retail channels.
• Lead proactive customer communication through phone outreach, telesales initiatives, email, newsletters and other digital platforms to strengthen customer relationships and support sales growth.
• Facilitate online training sessions, webinars and digital learning modules to increase product knowledge and customer readiness.
• Schedule and participate in online trainings, trade shows and conferences as required.
• Work closely with Marketing to ensure campaigns are fully aligned with sales objectives and market needs, assisting in planning and coordinating promotional activities and product launches.
• Assist in the planning and execution of marketing campaigns across digital and traditional channels, ensuring smooth execution and consistent use of branded assets and guidelines.
• Translate global sales and marketing toolkits into locally relevant materials, ensuring accurate adaptation, activation and timely delivery.
• Maintain and update sales enablement tools, presentations, product sheets and selling materials to support the sales force in achieving commercial goals.
• Provide product information, pricing materials and other listings forms or customer inquiries as needed.
• Manage multiple priorities, deadlines and stakeholders to ensure high‑quality and timely execution of all deliverables.
• Any other duties as required.

Qualifications

• Degree‑level education in Business, Marketing or healthcare, or a related field is preferred.
• Experience in marketing or sales with emphasis on operational execution and stakeholder collaboration.
• Proven track record of cross‑functional collaboration across global, regional and local environments.
• Background in Consumer Health Care (OTC, cosmetics, nutrition, Medical Devices) or FMCG strongly desirable.
• B2B experience beneficial but not essential.
• Basic financial understanding, including budget control and business case development.
• Comfortable working in digital marketing environments and collaborating with global teams.
• Experience working with CRM systems, sales enablement platforms and analytics tools.
• Strong understanding of sales processes, customer journeys and field execution.
• Strong communication, facilitation and stakeholder management skills.
• Proficiency in MS Office365, CRM platforms (e.g., Salesforce, HubSpot) and enablement tools.
• Fluent in French and English, orally and written.

Essential Skills and Abilities

• Strong commercial acumen.
• Able to work in a fast‑paced, high‑pressure environment with multiple priorities.
• Self‑motivated, highly organised and comfortable managing projects end to end.
• Strong storytelling ability to influence both sales teams and senior stakeholders.
• Willingness to travel, including occasional international travel.
• A valid driving licence is required for customer‑facing or market support activities.