Sales Director, EMEA

Position Overview

We are seeking a strategic, commercially driven, and people-focused Sales Director,EMEAto lead and develop a high-performing sales organization focused on Microsoft Dynamics 365 implementation services across the EMEA region.In this role, you willbe responsible forregional sales strategy, team development, executive customer engagement, and sustainable revenue growth. You will drive performance by coaching sales professionals, supporting complex enterprise opportunities, building strong executive relationships, and ensuring consistent achievement ofsales objectives.

Success in this role is achieved through sales leadership, coaching, team performance, and revenue growth across the region rather than individual opportunity ownership.

This positionreports toEVPSales and Marketing. The role has direct responsibility for the Sales Manager/s and may serve as an acting replacement for, or substitute for, the Sales Manager whenrequired.

Responsibilities & Requirements

Responsibilities

Sales Leadership & Strategy

• Develop and execute the regional sales strategy aligned with company growthobjectives.
• Establishannual sales plans, targets, and performance metrics for the EMEA region.
• Drive consistent growth of Microsoft Dynamics 365 implementation services revenue across the region.
• Ensureaccurateforecasting, disciplined pipeline management, and consistent sales execution.
• Lead by example in building a strong, accountable, and performance-oriented sales culture.

Planning & Execution

• Coordinate sales activities and oversee the sales process to ensure established sales strategies and plans are effectively implemented.
• Support sustainable revenue growth by aligning sales activities with territory priorities, customer needs, and companyobjectives.
• Monitorexecution against sales plans and proactively address gaps, risks, or performance barriers.

Team Leadership & Development

• Ensure the smooth and efficient operation of the regional sales team.
• Assume responsibility for team formation, onboarding, training, and allocation of tasks based on individual competencies and capabilities.
• Coach and develop sales professionals to improve performance, strengthen skills, and achieve establishedobjectives.
• Support team members in overcoming challenges, resolving issues, and advancing complex opportunities.
• Ensure the sales team has the skills, knowledge, and competenciesrequiredto achievesales objectivessuccessfully.

Customer Relationship Management

• Build andmaintainstrong customer relationships and long-term business partnerships that support customer loyalty and revenue growth.
• Engage with executive stakeholders and key customers to strengthen relationships, support complex enterprise opportunities, and representCiellosprofessionally.
• Support team members inretainingand growing existing accounts and attracting new clients.
• Represent the company at major industry conferences and ensure customer visits are planned and conducted regularly.

Reporting, Analysis & Market Insight

• Prepare and present reports to management on sales performance, market trends, key success factors, areas for improvement, and recommendations for future performance.
• Monitormarket trends, competitor activities, and customer needs to ensure sales strategies and team activities adapt to changing market conditions.
• Use CRM data and sales performance insights to evaluate pipeline health, forecast accuracy, and team effectiveness.

Company Tools, Processes & Cross-Functional Collaboration

• Maintaina strong understanding and practical application of company methodologies, tools, and processes, including 1:1 meetingmethodology, Career Path framework, onboarding and offboarding processes, bonus and incentive schemes, and basic employment law principles.
• Work closely with Marketing and Delivery teams to achieve shared businessobjectivesand ensure organizational success.
• Collaborate with Dynamics licensing sales teams, group companies, and Microsoft representatives whenrequiredto support business growth and strategic initiatives.
• Continuously improve existing processes, generatenew ideas, and develop new ways of working to enhance operational efficiency and business performance.

This job description is not intended to beall-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization. The company reserves the right to change job duties, responsibilities, and activities as needed, at any time, with or without notice.

What Is Needed to Succeed in The Role?

MinimumRequirements

• Minimum of7+years of B2B enterprise sales experience.
• At least5+years of experience selling IT solutions and/or services, preferably Microsoft Dynamics 365 implementation services, ERP, CRM, or digital transformation projects.
• Minimum of5+years of sales leadership experience.
• Bachelor’s degree or equivalent professional experience.
• English languageproficiencyat C1 level or above.
• Experience managing complex sales cycles involving multiple stakeholders and executive decision-makers.
• Advanced computer literacy andproficiencyusing CRM systems and analyzing sales data.
• Demonstratedtrack recordof consistently achieving or exceeding annual sales quotas and revenue targets.
• Strong understanding of consultative and solution-based selling methodologies.
• Proven experience leading complex enterprise implementation sales opportunities involving multiple stakeholders.