Sales Development Representative

Job Description: Responsibilities

• Develop and maintain an understanding of the EXFO Test & Measurement product portfolio to the extent that enables a confident conversation to be initiated with a customer contact on the functionality and value offered by a product
• Develop sales relationships with Customer Account contacts through telephone calls and messaging applications like TEAMS, WhatsApp, Messenger, etc.
• Drive opportunities from an initial sales lead to the receiving of a Customer's Purchase Order
• Maintain accurate Account and active Sales Opportunity data in EXFO's C4C (CRM) system
• Provide a monthly forecast for active sales opportunities being worked on
• Show progress on a weekly basis on how sales opportunities are developing, highlighting information of potential benefit to other Accounts

Job Requirements (Education, Attributes, Skills, Experience)

• Studied to achieve a Bachelor's degree in telecoms related technical/engineering, business, marketing or equivalent work experience
• Knowledge of UK telecom contractor business beneficial
• Some telecom network Test & Measurement knowledge essential
• Sales experience preferable but not essential
• Role has particular emphasis on teamwork within office based sales and also field based sales teams
• On-the-job plus formal sales training tailored to team members as required
• Good communication skills (excellent written, verbal English) and interpersonal skills
• A demonstrated ability to achieve goals
• A love of sales and the exceeding of sales targets

EXFO - Internal

• Strong organizational and time-management skills with the ability to prioritize tasks and meet deadlines
• The ability to work collaboratively with cross-functional teams to achieve company goals
• The ability to work independently and as part of a team in a fast-paced environment
• Demonstrate initiative in handling problematic situations.

Any other combination of work experience and educational qualifications will be considered.

EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

EXFO develops intelligent software and hardware solutions to test, monitor and analyze the performance of telecommunications networks. Established in 1985, we are trusted advisors for fiber optic, 5G and cloud-native deployments. With operations in 25+ countries-and counting!- we serve the world's leading mobile network operators, hyperscalers and transceiver manufacturers. Our team welcomes new members with all kinds of skillsets and backgrounds. That's how we accomplish our mission: to ensure the connected world meets the highest expectations, to bring together people, communities and businesses.