Sales Coordinator, Middle East - Eastern Europe - India

Join our passionate and dedicated teams who are shaping the future of sound! L-Acoustics is seeking a Sales Coordinator dedicated to the Middle east/Indian and Eastern Europe territory to join our growing organization.

Role Description

Who you are: The sales coordinator is a hands-on position focused on handling day-to-day sales administration responsibilities, coordinating with various internal stakeholders to achieve operational efficiency and ensuring a premium relationship with customer. Reporting directly to the head of sales coordination she/he plays a key role in supporting the sales team and provide an important link between the salesperson and the client.

What you will do

Sales support: To help sales team improve their efficiency, sales coordinator will provide a variety of support services and direct feedback from customers to sales team and any relevant departments.

• - Receiving and processing purchase orders
• - Verifying orders, including customers' personal information and payment details
• - Contacting customers to answer queries and obtain missing information
• - Issuing sales transaction invoices
• - Handling shipping arrangement and documents (freight carrier and customs…)
• - Maintaining and updating sales and customer records

Coordination: Collaboration with other departments is an important responsibility for sales coordinator. He/she could have to contact various internal stakeholders to achieve operational efficiency (technical customer service to deal with any product or technical queries, manufacturing and logistics…)

Records & Reporting: Sales coordinator will maintain records & tools (ERP/CRM). They also provide information to the finance department on incoming and completed orders, as a basis for forecasting cash flow.

Skills & Experience

What you will need to be successful:

• 3+ years of experience working in sales coordination, or similar environment.
• Deep knowledge of CRM and ERP software, preferably Microsoft 365.
• Excellent written and verbal communication skills and possess the ability to carry phone-based conversations.
• Strong customer focus with good listening and clear message transmission capabilities
• Detail-oriented with a strong work ethic
• Work independently and accomplish required tasks with minimal supervision.
• Ability to multi-task, prioritize, and manage time effectively.
• Technology savvy with good working knowledge of Microsoft Office & Microsoft Dynamics
• Strong problem-solving and conflict resolution skills.
• Excellent organizational skills and attention to detail
• Bilingual English and Russian

Join our passionate and dedicated teams who are shaping the future of sound!

We are

• Passionate: - Act with optimism and determination - Give your best to deliver the best quality - Commit to achieve your goals
• Creative: - Challenge the status quo - Value all ideas - Be open minded & embrace changes
• Courageous: - Choose the best versus the easiest - Take measured risks - Take and assume responsibilities
• Connected: - Act as a team - Respect everyone and enrich each other - Understand and bond with partners

Learn more about our vision, our team, and our culture at careers.l-acoustics.com