Sales Business Process Owner F/H

Why this role matters

As a Sales Business Process Owner at JCDecaux, you will:

• play a key role in harmonizing Sales processes across multiple countries,
• have a direct impact on the performance of local Sales teams,
• sit at the heart of JCDecaux’s IT & business transformation (Yield, full IT transformation of a country, Posting process optimization, etc.). You will join the Sales Business Process & Solutions team within the IT Sales & Posting Department, working closely with both business stakeholders and product/IT teams.

Your main responsibilities

As Sales Business Process Owner, you act as the corporate reference for Sales processes and a trusted partner for Business Units and IT.

1. Define and harmonize Sales processes

• Lead the definition of Sales business processes and business rules across Business Units.
• Contribute to the design of a common operating model, while respecting local specificities.
• Animate a community of country process leads to share best practices and drive alignment.

2. Support countries & build trust

• Build and maintain a trust‑based relationship with local (country/region) teams.
• Deeply understand their processes, challenges and priorities.
• Support them in the adoption of target processes and corporate tools.

3. Facilitate workshops & drive alignment

• Organize and facilitate workshops / deep dives with Business and IT (requirements gathering, process clarification, arbitration).
• Work with business teams to document as‑is processes, then co‑design to‑be processes consistent with product scope and capabilities.
• Align with Product teams on the best solutions to implement.
• Lead restitution sessions to present process analyses or designs to key stakeholders.

4. Contribute to projects & programs

During studies, projects and programs, you will:

• Lead study and assessment phases on the Sales perimeter.
• Identify, qualify and prioritize business requirements with Business Units.
• Support Key Users in understanding corporate systems, in collaboration with Product Owners.
• Support Business Units in requirements collection, business rules alignment, UAT and other project phases when relevant.

Key projects for 2026

You will be involved in major initiatives such as:

• Yield management implementation for Spain
• Full IT transformation for Italy
• Posting process mapping and optimization for France
• Environment & reporting line

Reporting to the Head of Sales Business Process & Solutions, within the IT Sales & Posting Department.

Close collaboration with

• IT and Product teams (Sales & Posting),
• external partners,
• Business Units (Sales, Revenue, Operations, etc.).
• International environment, with frequent travel to JCDecaux BUs (mobility required).