Sales Associate

Responsibilities

• Responsible for all sales activities in store within Hermès standards of image and services worldwide
• Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services
• Achieving sales target and maintaining a high level of customer service, product knowledge and basic operational procedures
• Build and maintain long-term relationship with customers by providing excellent customer experience
• Assist with inventory and special projects as needed
• Other duties as assigned

Qualifications

• Minimum 3 years relevant retail management or operation experience in luxury brands, high-end fashion, jewelry and watch retailing industry or in similar capacity
• Strong motivation towards becoming a Hermes Ambassador and providing excellent customer service
• Strong commitment towards teamwork
• Energetic, passionate and positive working attitude
• Excellent in presentation, interpersonal and communication skills
• Good command of Cantonese, English and Mandarin