Sales and Marketing Manager

A Sales and Marketing Manager makes sure that communication matches the service proposed. A service that he or she constantly optimizes through an appropriate pricing strategy and daily operational monitoring.

5 DAILY MISSIONS:

• Managing and checking prices
• Digital communication
• Partnerships (tourist offices, travel agencies, service providers, etc.)
• Supervision of reservations and greeting our guests
• Mediation between management and operational teams

3 QUALITIES REQUIRED TO DO THIS JOB:

• Taking calculated risks
• Organization

3 VALUES VATEL TAUGHT YOU:

• Teamwork
• Thoroughness
• Exceeding your own limitations

3 THINGS TAUGHT IN THE SPECIAL EVENTS MANAGEMENT COURSE THAT YOU USE EVERY DAY:

• How to innovate without compromising the expectations your guests have
• Knowing how to negotiate avec les service providers and partners
• How to optimize my time to be efficient

3 WORDS TO DESCRIBE YOUR LIFE IN MARTINIQUE:

• Surprising: no one day is like another one.
• Rewarding: both from a personal and professional point of view
• Relaxing: the environment allows you to put all external stress into perspective

BEST MEMORIES OF VATEL:

No doubt, the organization of our fashion show for charity. A project at the end of our studies, with ups and downs, that we were lucky enough to make it happen. Once again, I was able to use what I’d learned in my academic courses and I learned how to stretch my own limits.

I was impressed to be a part of such a large entity, with its hierarchy. I understood the importance of having standards and procedures to maintain a long-term standards and boost client loyalty.

Working in an independent hotel with all the best practices in my mind for hospitality in a hotel chain, gives me the impression of knowing how to bring the best of two worlds together.

A star-studded path in the skies of Paris

“Vatel made me more open-minded and allowed me to meet people who contributed to making me who I am today.”

Aurélie Ponce - Operations manager for the Cheval Blanc Paris Hotel / 2006 Alumnus