Sales and Account Manager – Cryptocurrency OTC Desk (Europe)

We deliver secure, efficient, and personalized trading solutions to High‑Net‑Worth Individuals (HNWI) and institutional clients across Europe. Our Warsaw‑based team is expanding, and we are seeking a proactive Sales and Account Manager to grow our business while maintaining our commitment to regulatory compliance and exceptional client service.

Key Responsibilities

• Lead Generation & Sales
  • Identify and engage new HNWI and institutional clients across Europe and the EEA.
  • Develop and execute strategic sales plans targeting clients in cryptocurrency, iGaming, tradFi, FX, and private banking sectors.
• Compliance & Lead Screening
  • Possess a strong understanding of compliance requirements for VASPs, including regulatory restrictions across jurisdictions.
  • Pre‑screen potential leads to ensure adherence to regulatory standards before onboarding.
• Account Management
  • Build and maintain long‑term relationships with clients, fostering trust and loyalty.
  • Provide personalized onboarding support and ensure a seamless client experience.
  • Deliver ongoing account management, offering tailored trading solutions and proactive problem‑solving.
• Market Engagement
  • Represent Coinchange at conferences, trade shows, and industry events to promote services and expand our market presence.
  • Stay informed on cryptocurrency trends, regulatory changes, and market developments to provide value‑added insights to clients.
• Negotiation & Client Support
  • Negotiate competitive trading rates and terms tailored to client needs.
  • Ensure timely and professional communication with clients, identifying market opportunities and offering comprehensive trading solutions.

Qualifications & Skills

• Minimum 2 years of experience in OTC sales or cryptocurrency exchange sales, with a proven track record of success.
• Experience working with HNWI and institutional clients.
• Strong understanding of compliance requirements and ability to pre‑screen leads based on regulatory standards.
• Ideally, a book of business to bring to the role.
• Background in iGaming, tradFi, FX, private banking, or OTC trading is advantageous but not essential.
• Excellent interpersonal and negotiation skills, with the ability to build trust and close deals.
• Highly organized and capable of managing multiple accounts while ensuring compliance.
• Willingness to travel across Europe and the EEA for client meetings, conferences, and industry events.
• Fluency in English; additional European languages are a plus.

Compensation

• Base Salary: €50,000 – 70,000 per annum.
• Performance Bonus: 10% commission on new client revenue.
• Transition Bonus: 20% commission on revenue from any existing business brought to the company.
• Additional benefits and travel allowances for attending industry events.

Why Join Coinchange?

• Be part of a registered VASP operating at the forefront of cryptocurrency trading.
• Contribute to a growing, innovative team committed to regulatory excellence and client satisfaction.
• Work in a fast‑paced, client‑focused environment with significant growth potential.
• Gain exposure to the cryptocurrency ecosystem and establish yourself as a trusted professional in the industry.