Sales Administrator (English Speaking) H/F

ItsAMatch

• ✅ You enjoy working as part of a duo within a growing, small-scale structure.
• ✅ You have a full professional command in French and English (written and spoken), Italian is a bonus.
• ✅ You have an excellent sense of customer service.

Key Responsibilities

• Inbound Flow Management: Handle 20 to 40 daily emails (price quotes, order tracking, first-level technical inquiries) and phone calls (approx. 10 per day).
• Logistics Coordination: Keep customers updated on order status, stock levels, and delivery lead times in coordination with the production team.
• Administrative Management: Order entry and database updates (ERP). Follow up on overdue payments when necessary.

Please note: Availability for a mandatory 10-15 day initial training period in Italy is required.

Requirements

• Requirements: native French with a very good level in English (written/spoken). Italian is a significant advantage (the production site is located in the Milan area).
• Education & Experience: Ideally you hold a Bachelor’s degree and have 1 to 3 years of experience in a similar role, you have already used an ERP system and standard office tools (Word/excel).
• Skills: Rigorous and customer-oriented, you combine strong organizational and communication skills with a high sense of confidentiality.