Sales Administration – Germany / France (H/F)

EX NIHILO is a Parisian Haute Perfumery House founded in 2013. Inspired by an avant-garde spirit, it collaborates with the finest creative talents. Combining innovation, craftsmanship, and exceptional raw materials, it offers a unique and exclusive olfactory experience.

Its collections and immersive experiences are showcased at its flagships in Paris, Dubai, Los Angeles and Taipei, as well as at the most prestigious retailers worldwide. EX NIHILO is present in around forty countries, with more than 400 points of sale.

We are recruiting!

YOUR MISSION

Reporting to the Supply Department and to the Sales Administration & Logistics Manager, the role is responsible for the operational management of sales administration across its markets.

The person works closely with the Sales, Production and Supply teams, and actively contributes to operational reliability, customer service quality and process structuring.

KEY RESPONSIBILITIES

Main responsibilities

• Sales administration management for the German and French markets, including order follow-up, delivery coordination and communication with internal and external teams.
• Close communication with German retailers and French teams.
• Daily communication with the logistics provider.
• Coordination and follow-up of sampling needs for Germany and France, in close collaboration with Production to ensure product availability.
• Support to the Sales teams and contribution to customer relations to ensure a high level of service.
• Contribution to the continuous improvement of sales administration processes, in coordination with the Supply and Logistics teams.
• Cross-functional sales administration support for other regions.

Objectives of the role

• Ensure smooth, reliable and structured order processing.
• Guarantee a high level of customer service across the assigned markets.
• Contribute to stock and flow visibility and optimization.
• Actively participate in the structuring and professionalization of the sales administration function.

What profile are we looking for?

PROFILE

• Higher education degree in international business, supply chain, logistics or equivalent.
• 2/3 years’ experience in international sales administration, ideally within the luxury, beauty or cosmetics sectors.
• Fluent English, French and German required, both written and spoken.
• Excellent organizational skills and ability to manage multiple priorities simultaneously.
• Strong sense of customer service and quality of execution.
• Rigor, autonomy and team spirit.

TOOLS

• Good command of IT tools and ERP systems, ideally Odoo .

WHY JOIN US?

Be part of a fast-growing luxury Maison where innovation, craftsmanship and customer excellence are at the heart of everything we do. Joining EX NIHILO means evolving in an international environment, taking ownership of key operational activities and contributing directly to the quality of service delivered to our partners worldwide. You will have the opportunity to make a tangible impact while growing alongside passionate and highly committed teams.