Retail Business Unit Director FRANCE - Permanent Contract - La Plaine Saint-Denis (93)

DHL SUPPLY CHAIN GROUP, the world's leading logistics provider, employs 150,000 people across 220 countries (500,000 within Deutsche Post DHL Group) and is the largest provider of integrated logistics solutions worldwide.

DHL SUPPLY CHAIN France, the logistics division of DHL France (2,000 employees) and one of the market leaders in logistics solutions, is seeking a Retail Business Unit Director France based in the Paris region or another French region, with nationwide mobility across France.

Your Mission

Reporting directly to the France Executive Leadership Team, you will oversee a regional scope comprising multiple logistics sites across France and will be responsible for delivering operational excellence, customer satisfaction, and financial performance within your region.

As a hands-on leader, you will support Site Directors in achieving their objectives while deploying the company's strategy and operational excellence standards.

Key Responsibilities

Logistics Operations Management

Oversee the activities of multiple logistics facilities and ensure overall Business Unit operational performance.

Ensure customer commitments are met in terms of quality, safety, productivity, and service levels.

Drive the implementation of Group standard programs in line with defined guidelines and expectations.

Lead performance reviews and implement necessary action plans.

Identify and deploy operational best practices across the entire scope.

People Management & Leadership

Lead, coach, and develop Site Directors and their teams.

Foster a culture of engagement, accountability, and talent development.

Support organizational transformations and strategic projects.

Ensure constructive employee relations and maintain regular dialogue with employee representative bodies.

Financial Management

Manage Business Unit budgets, operating costs, and capital investments.

Ensure profitability and growth targets are achieved.

Analyze financial metrics and implement appropriate corrective actions.

Business Development & Customer Relationship Management

Serve as the primary point of contact for strategic customers within your region.

Contribute to customer retention and portfolio growth.

Participate in tenders and the launch of new business activities.

Health, Safety & Quality

Ensure compliance with Group Health & Safety policies.

Promote a "Safety First" culture and drive excellence in risk prevention.

Ensure regulatory compliance and adherence to quality standards.

Location

Paris region or another location in France.

Extensive weekly travel across France is required.

No remote work option.

Candidate Profile

Master's degree (or equivalent) in Supply Chain, Logistics, Business, or Engineering.

Proven experience of at least 10 to 15 years managing complex, multi-site logistics operations.

In-depth understanding of the Retail sector is essential.

Demonstrated success managing a significant P&L and leading senior management teams.

Strong capabilities in change management, business development, and performance improvement.

Professional fluency in French and English, both written and spoken, is required.

The DP DHL Code of Conduct, established in 2006, defines clear ethical standards and applies to all Group activities and employees. It covers quality management, safety, customer relations, workplace conduct, business integrity, and corporate responsibility. The Code of Conduct also assures our customers, investors, and the public that Deutsche Post DHL Group is a reliable and trustworthy partner, combining service excellence with a strong sense of responsibility.#LI-AT1Job Summary

Job number: AV-