Responsable de Département (H/F) - CDI 35h - Metz

Position Overview

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

What You’ll Do

People Leadership

• Create an inclusive working environment with a customer‑centric mindset
• Through team management and visible presence ensures Ralph Lauren's standards are achieved
• Unlock talent that supports career progression of the team
• Drive high performance culture by holding the team accountable for agreed results

Commerciality

• Deliver and maintain an elevated customer experience within the store environment
• Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
• Develop and monitor key metrics that drive the business plan
• Keep up to date with competitor activity

Operations

• Manage inventory flow to minimise shrink loss through operational excellence
• Lead floor recovery, ensuring price and size integrity
• Manage and maintain a safe work environment for customers and employees by complying with all company policies and procedures

Experience, Skills & Knowledge

Who You Are

• Energetic, passionate and results driven
• Experienced leader having previously worked in a fast‑paced environment
• Excellent communication skills