RESPONSABLE D'ATELIER ET INTERVENTION TP

Depuis plus de 90 ans, Bergerat Monnoyeur accompagne la performance de ses clients en tant que distributeur exclusif français de la marque Caterpillar.

Notre ambition : allier innovation, excellence opérationnelle et esprit d’équipe pour bâtir ensemble les projets de demain.

Rejoindre Bergerat Monnoyeur , c’est intégrer un groupe international solide où chaque talent peut laisser sa marque.

Job Description Summary

JOB PURPOSEBased on the activities assigned by his/her superiors, the Area Manager is responsible for thequality, conformity and deadlines of the work carried out in his/her area.

He/she manages and supervises operational teams in the workshop and/or on the road.

Job Description

SIGNIFICANT ACTIVITIES

• Monitor and analyze activity indicators (intervention costs, etc.), and propose corrective action where necessary
• Supervise the distribution of tasks and files to optimize activity, by collaboration with its teams
• Propose and manage the budget for his activity, in collaboration with his superiors, on the basis of the service policy defined by his superiors
• Contribute to the planning of external interventions in collaboration with internal stakeholders
• Monitor internal and external outstandings, in collaboration with internal stakeholders (warranty invoicing, etc.)
• Ensure that files are invoiced and that objectives (sales, margins, etc.) are met, and alert if necessary
• Check the information in the various documents and business tools provided by operational teams, relating to operations (intervention reports, hours worked, etc.)
• Participate in resolving customer disputes, in collaboration with internal stakeholders Security
• Contribute to the follow-up of regulatory controls and ensure compliance of premises and regulatory compliance (health, safety and environment)
• Conducting safety inspections
• Participate in analyzing the causes of workplace accidents and propose corrective actions, if necessary, in collaboration with the safety and environment teams Management
• Ensure that resources (means, human resources, etc.) are correctly sized on the basis of activity, in collaboration with line management
• Support and monitor the team(s) assigned to him/her (integration, skills development, etc.)
• Participate in the application of HR policy (performance, compensation, etc.) by collaboration with human resources teams
• Manage, monitor and control the working hours and absences of the team(s) assigned to it (hours worked, vacations, calendar, etc.), using business tools where necessary RESPONSIBILITIES AND SCOPE FOR ACTION
• Control the profitability of its perimeter
• Guarantees the quality and timeliness of work within its scope
• Guarantees customer satisfaction within its scope
• Ensure the conformity of premises, workstations and tools within the scope of the project
• Manage and coordinate internal stakeholders within the scope of the project (sales teams, operational teams, human resources, etc.)
• Know, apply and enforce health and safety rules (personal protective equipment, procedures, authorizations, training, etc.)
• Know, apply and strictly enforce environmental rules (sorting, anti-contamination, etc.)
• Support and ensure the performance of your teams and your scope of responsibility
• Know, apply and enforce internal and external compliance procedures and rules PROFESSIONAL KNOWLEDGE Diploma(s) and/or experience(s) 2 to 3 years' higher education in a technical field and/or 5 years' experience preferred significant desired Specific knowledge(s) Technical skill(s)
• General management knowledge
• Knowledge professional in the field technical (mechanical, electrical electrical engineering, hydraulics, etc.)
• Professional knowledge of products (ranges, functions, etc.)
• General knowledge of IT tools and information systems
• General knowledge of health, safety and environmental regulations
• General knowledge of management
• Intermediate level in English (B1) Behavioral skill(s)
• Rigor
• Analytical skills
• Active listening
• Perseverance
• People skills

#J-18808-Ljbffr