Responsable Commercial Itinérant - Food & Pharma H/F

Air Liquide France Industrie brings together the production and marketing of industrial gases in France with four complementary business lines: Large Industry, Industrial Merchant, Electronics and Hydrogen.

Responsibilities

• Develop and manage the portfolio of clients and prospects in the Food & Pharma market.
• Ensure client satisfaction and profitability of the business volume realized.
• Plan and execute annual action plans in line with marketing and pricing strategies.
• Identify target customers, prospects, and competitive threats; record them in Salesforce.
• Deploy dedicated marketing campaigns in collaboration with cluster teams.
• Analyze offers and contracts to ensure compliance with commercial and credit policies.
• Secure signatures and contractual coverage of new clients.
• Maintain high level knowledge of the industrial sector and its technical applications.
• Manage the commercial portfolio of clients and products using Salesforce, scoring tools, and Sales BI.
• Ensure portfolio profitability and implement pricing plans.
• Propose value‑added offers to improve margins.
• Identify decision‑makers and influencers; ensure data accuracy in Salesforce.
• Coordinate with other sales channels to route clients via the appropriate channel.
• Plan visits, record outcomes, and coordinate follow‑up across channels.
• Support collections in partnership with the collections team.
• Prospect new clients and develop existing ones in coordination with marketing and development.
• Enter all contract information, lost business, and leads into Salesforce in a timely manner.
• Identify and close new sales opportunities and contracts.
• Maintain a clear understanding of customer needs and expectations.
• Optimize on‑site time and network to uncover new commercial opportunities.
• Negotiate contract terms and secure client commitment through signatures.
• Coordinate with Contract Manager for offer reviews and traceability.
• Ensure client satisfaction through continuous commercial actions.
• Build trust with key contacts and address any dissatisfaction with support from the Customer Relations Department.
• Participate in crisis management when required.
• Select optimal communication methods with clients.
• Study lost contracts, analyse competitive threats, and shape appropriate actions with Sales Managers.
• Plan regular site or telephone visits and report results to Sales Manager.
• Assess regional expansion opportunities and economic trends.

Qualifications

• Academic: Licence (Bac +3) or Master (Bac +5).
• Experience: 2‑5 years in B2B sales within the agro‑alimentaire or pharmaceutical sectors.
• Keeps up‑to‑date with environmental regulations.
• Strong sales and negotiation techniques.
• Proficiency in Power BI, Salesforce, and document management systems.
• Commitment to safety, quality, and environmental standards.
• Interest in industrial processes and technologies.
• Customer‑satisfaction focus.
• Basic reading comprehension of English.
• Relationship‑building with decision‑makers.
• Negotiation and persuasion skills in both face‑to‑face and virtual settings.
• High service‑orientation and analytical organization skills.
• Teamwork and network‑working capability.
• Enthusiasm, conquest spirit, pro‑activity, and initiative.
• Rigour.

Additional Information

Location: Posted in Bagneux (92) – itinerant with travel; a driver’s licence (B) required. Commercial region: Paris metropolitan area and Marne department.

Equal Employment Opportunity Statement

We welcome and consider applications from all qualified applicants, regardless of their background.