Residential Upgrade Technician

We are seeking a Residential Upgrade Technician in Charlotte, NC to join our team! In this role, you’ll be responsible for installing our state-of-the-art home security solutions for residential customers. This is an excellent opportunity to earn performance-based income while providing a valuable service and offering additional products to our customers

What You’ll Do:

• Install security systems for residential clients according to job specifications and customer needs
• Provide excellent customer service by establishing positive relationships and offering solutions to enhance their security experience
• Follow wiring diagrams, hook-up procedures, and safety standards to ensure quality installations
• Conduct tests to verify system performance and instruct customers on using the equipment
• Maintain inventory, process paperwork, and support the training of new installation technicians

What We’re Looking For:

• High School Diploma or equivalent
• Experience with construction, cable installation, or low voltage systems is a plus
• Strong customer service skills with the ability to handle payments and complete accurate paperwork
• Must be detail-oriented, capable of following technical instructions, and safety-conscious
• Ability to represent the company professionally and maintain product knowledge, including features, pricing, and promotions

What’s In It For You:

• $60,000 annual average earnings (hourly paid training and 100% uncapped commission)
• Career mobility opportunities—this is more than just a job!
• Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad)
• Comprehensive and on-going training when you start, includes leadership development.
• Engaging and fun company culture that succeeds through diversity.
• Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).
• Free monitored security system after 90 days.