Resident Program Manager

Resident Program Manager

Country/Region: FR

Job Overview

The Resident Program Manager (RPM) is responsible for on‑site oversight of the production of the Gen 1R satellite constellation for Eutelsat, consisting of several hundred satellites. The primary objective of this role is to ensure full visibility into the industrial program execution at the supplier’s premises, continuously monitoring schedule progress and risks, and promptly reporting any potential issues to the Gen 1R program Manager at the headquarters. The RPM acts as the official representative of the Satellite Program Management Organization at the supplier’s production site.

Responsibilities

Program Monitoring

• Provide day‑to‑day oversight of satellite production status (supply chain status, assembly, integration, testing, environmental campaigns, shipment).
• Ensure alignment between the industrial plan, contractual milestones, and actual production progress.
• Identify and escalated deviations related to schedule and technical performance.
• Deliver structured and regular reporting to the Satellite Program Management Organization on status, risks, and mitigation actions.

Risk Management and Issue Resolution

• Immediately report technical, industrial, or supply chain risks to management.
• Actively participate in the resolution of production issues, non‑conformances, and delays.
• In collaboration with the Product Assurance representatives of Eutelsat, facilitate root cause analysis and monitor corrective actions.
• Support escalation processes toward local supplier senior management, when required.

Interface and Coordination

• Maintain daily interface with the supplier’s Program Manager and production leads.
• Closely collaborate with:
  • Operator’s Quality Manager
  • Engineering teams (system and subsystem representatives)
  • Satellite Program Organization
• Participate in technical and program reviews.
• Ensure consistency between on‑site operational decisions and strategic direction defined by the Satellite Program Management Organization.

Quality and Compliance Oversight

• Monitor compliance with contractual and technical requirements.
• Support audit activities and quality surveillance.
• Ensure transparency in the management of non‑conformances, waivers, and deviations.

Qualifications

Technical

• Significant experience (preferably 10+ years) in space programs or high‑reliability complex system production.
• Strong knowledge of satellite Assembly, Integration and Test (AIT) processes.
• Familiarity with milestone management, Earned Value Management (EVM), and risk management practices.
• Understanding of space industry quality and configuration management processes.
• Adherence to program schedule and contractual milestones.
• Effective identification and mitigation of program risk.
• Resolution time for critical non‑conformances.
• Quality and timeliness of reporting to the management of the Satellite Program Management Organization.
• Level of transparency and collaboration with the supplier.

Personal

• Strong analytical and synthesis skills.
• Excellent written and verbal communication abilities.
• Ability to operate effectively in complex, multicultural environments.
• Proactive mindset and strong problem‑solving attitude.
• Willingness to be continuously based at the supplier’s site.
• Ability to work under pressure and manage escalation scenarios.

Benefits

• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Collaborate with customer‑centric experts
• Embrace cultural diversity in our global team
• Commitment to Diversity & Inclusion: one‑third of our executive team and 60% of our board are represented by women.
• Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer‑centricity, respect, and inclusivity as our guiding principles.
• Sustainability at Our Core: dedicated to balancing social, environmental, and economic growth.
• Work‑Life Balance: offering flexible schedules and hybrid work options.

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