Research Operations Manager (Science Systems & Operations)

About Mistral

Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co‑creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low‑ego and team‑spirited.

The Role

We’re hiring a Research Ops Manager to build and operate the shared systems that let Mistral’s science organization move fast at scale. This role sits at the platform layer of Science Ops – the compute, data, access, vendor, and tooling systems that serve every research team. You’ll own the operational layer underneath the research: designing clean systems, automating what should be automated, and making sure researchers spend their time on science, not infrastructure overhead.

The ideal candidate is someone who is genuinely excited by problems at scale . You see a manual process and you think about how to automate it. You’re fluent with modern coding tools – you vibe‑code your own dashboards, scripts, and integrations to multiply your own leverage. You enjoy the operational puzzle of making complex systems feel simple to the people using them.

What will you do

• Systems for Scale: Build and operate the shared infrastructure that lets research run smoothly – resource systems, data systems, tooling, observability. Design the operational layer that lets science scale without drag.
• Automation & Tooling: Use modern coding tools to build the internal automations that make Science Ops itself lever‑able – dashboards, integrations, self‑service tooling, alerts. You’ll be expected to build rather than just specify.
• Hiring & Onboarding Operations: Own the operational side of growing the science organization – interview logistics, leveling consistency, onboarding experience. Make sure every new hire is productive on day one, not day sixty.
• Cross‑Functional Systems Partner: Partner with Finance, Legal, Security, and Engineering on the systems where science intersects with the rest of the company. Keep these interfaces clean and scale them as the organization grows.
• Strategic Communication: Translate the team’s work into clear, well‑timed updates for leadership and adjacent teams – what’s being built, what matters, what’s coming next.

What We’re Looking For

• 4+ years of experience in research operations, technical operations, infrastructure program management, or a comparable systems‑oriented role
• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience
• Strong systems thinking – you naturally see processes, dependencies, and leverage points
• Demonstrated ability to build your own tools and automations using modern coding assistants; comfortable with scripting, APIs, and lightweight data work
• Experience working with infrastructure, cloud systems, or vendor management at scale
• Strong written communication; able to design clear operational processes that other people can actually follow

Nice to Have Criteria / Would Be Ideal If You Have / Are

• Experience in research‑heavy or ML/AI organizations
• Background in platform engineering, site reliability, or infrastructure operations – with an operational rather than pure‑engineering orientation
• Comfort working across Finance, Legal, Security, and People teams
• Track record of taking an ambiguous space and turning it into a small number of well‑designed systems that compound over time

Why Join Us?

• Shape how frontier AI is built and released: you’ll design and operate the systems that connect scientific discovery to real‑world deployment – ensuring our work scales with clarity, reliability, and speed
• Work inside the Science OS: join a team building the operational backbone of Mistral’s science organization – where structure meets creativity and processes evolve through use, not bureaucracy
• Drive visible, high‑leverage impact: your work will sit at the intersection of research, engineering, and leadership – turning complexity into alignment and enabling confident, data‑informed decisions across the company

What We Offer

We offer a comprehensive benefits package designed to support your well‑being, growth, and work‑life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location‑specific perks. For the most up‑to‑date details on benefits available in your location, please refer to our Benefits page.

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