Rental Management Trainee

Job Description

Summary

The Rental Management Trainee program spans 18‑24 months and provides comprehensive training in Rental Management, Finance, Operations, Human Resources, and Sales/Marketing. Trainees will perform operational and administrative duties supporting location and regional management, engaging in all facets of the unit.

Essential Functions

• Handle inbound and outbound sales and outreach calls.
• Maintain accurate data in the marketing database.
• Generate rental, lease, and used vehicle sales leads.
• Manage rental asset processes, including vehicle maintenance and cleanliness.
• Execute sales and marketing initiatives to meet Ryder market share goals.
• Ensure compliance with company policies and regulatory requirements.
• Resolve customer concerns and issues to maintain relationships and grow the customer base.

Additional Responsibilities

• Serve as an On‑Call Representative on a voluntary basis or as scheduled by supervisor.
• Perform other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills.
• Excellent interpersonal skills.
• Flexibility to work in a fast‑paced environment.
• High energy, self‑motivated, and able to handle multiple projects simultaneously.
• Build and maintain professional relationships at all organizational levels.
• Capability to work independently and as part of a team.
• Detail oriented with strong follow‑up practices.
• Common sense and aptitude for rapid learning.
• Willingness to relocate in the region or nationwide upon program completion.
• Intermediate computer literacy.

Qualifications

• Bachelor’s degree in business administration or a related field.
• One year or more of customer service experience with issue resolution preferred.
• Intermediate computer literacy.

Travel

None

DOT Regulated

No

Job Category

Operations and Support

Compensation

Position is salaried with a minimum pay range of $50,000 and a maximum pay range of $52,000. The role may be eligible for annual bonus, commission, and long‑term incentive plans.

Benefits

Full‑time employees receive comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance, disability, paid time off, and a 401(k). Ryder is an Equal Opportunity Employer and Drug‑free workplace.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or disability.