Renfort bord H/F

Job Title

Renfort BORD evolution vers chef de train H/F (full or part‑time)

Posted: 1 July until end of September 2026

Overview

Oslo is a railway company and a 100% SNCF subsidiary, operating the OUIGO train services. We are looking for crew members on board to maintain quality of service and contribute to safety. This position is a first step for gaining experience in rolling stock, with potential to evolve into a train driver role.

Responsibilities

• Act as ambassador of customer service, greeting, informing, and supporting passengers throughout the journey.
• Control travel tickets and associated options (baggage, services) at the platform and on board.
• Provide information about OUIGO services, connections, and travel conditions.
• Make announcements (commercial, practical, connection‑related).
• Handle disruptive situations promptly and with a service mindset.
• Assist with services on board (snacking, distribution of water).
• Ensure smooth operational operations: manage flow during boarding, guarantee comfort (cleanliness, equipment availability, hygiene products, waste collection).
• Check stocks and equipment, control goods, manage bottles.
• Report technical anomalies and malfunctions to relevant teams.
• Carry out simple technical operations such as adding water if required.

Qualifications

• Prior experience in railway operations, specifically as a train crew member, is mandatory.
• B2 criminal record check (clean).
• French level B1 oral and written; must be evidenced by a French diploma or language test certification.
• Required qualities: strong interpersonal skills, dynamism, rigor, responsiveness, availability, and versatility.
• Adaptability to an agile, complex system as a newly created SNCF subsidiary.

Benefits

• Fixed salary plus monthly allowances and bonuses linked to job execution.
• Annual performance bonus tied to individual and collective objectives.
• Health insurance coverage with good reimbursement guarantees.
• Transport subsidy: 75 % reimbursement for Navigo subscription in Île‑de‑France; 50 % for other trips per legal framework.
• Training and internal career development opportunities.
• 28 days of annual leave.
• Access to a CSE with various social works.

Hours & Travel

Working hours are aligned with train schedules and client needs, on a shift system, covering evenings, weekends, and public holidays.

Travel required on Paris‑Nantes, Paris‑Rennes, and Paris‑Bordeaux lines (daily and occasional excursions).

Additional Information

All positions are open to people with disabilities.

Equal employment opportunity: all applicants are considered without regard to gender, age, religion, nationality, disability, etc.