Renewals Account Manager – Intellectual Property, French Speaking

• Partner closely with the Account Manager/Account Executive responsible for each account to develop and execute renewal strategies
• Act as an advocate for both the client and Clarivate to ensure positive outcomes
• Identify and pursue uplift opportunities with your team to support our existing clients
• Identify, manage and resolve issues via collaboration with internal teams
• Manage all renewal orders through SFDC and customer portals as required
• Provide weekly reporting to Managers, Specialists and Regional Sales/RAM leaders
• Executes regular account reviews, including contract status, product migration and cross-sell/upsell opportunity, account penetration, and issue review, providing updated and regular status reports to Account Managers and RAM/Sales Directors
• Actively learn about Clarivate offerings and products

Requirements

• 5+ years of experience in B2B sales
• 5+ years in an account management, business development, or renewals specialist role
• At least 1 year of experience in Salesforce.com or a similar tech-based platform/CRM
• Demonstrated ability to work effectively within a highly collaborative and cross-functional environment
• Strong partnership skills with Sales, Customer Success, Finance, Legal, and Operations teams
• Exceptional organizational and time-management skills with the ability to manage a high volume of concurrent renewals and competing priorities
• Fluency in both English and French

Core Competencies

Demonstrates expertise in B2B Sales and Account Management, with a strong focus on renewal strategies and client advocacy. Proficient in Salesforce.com and skilled in managing high volumes of concurrent renewals while collaborating effectively across teams.

Highest-signal resume keywords

• B2B Sales Experience
• Account Management
• Salesforce.com Proficiency
• Fluency in English and French
• Organizational Skills

ATS Optimization Keywords

Hard Skills

• B2B Sales
• Account Management
• Renewals Management
• Salesforce.com
• Contract Management

Soft Skills

• Collaboration
• Partnership Skills
• Time Management

Industry Keywords

• Client Advocacy
• Cross-Sell
• Upsell
• Account Reviews
• Product Migration

Tools & Technologies

• Salesforce.com
• Customer Portals