Remote Platform Engineer - SRE & Cloud Automation

Platform Engineer – Site Reliability Engineering

We’re seeking a Platform Engineer to join our Site Reliability Engineering team. This fully remote role is based in France.

Be a part of the team that builds and operates the infrastructure at the heart of every Sinch Mailjet service. You’ll be instrumental for the day-to-day management of our global infrastructure, monitoring and tracking key performance indicators, collaborating with engineers, automating processes, and planning for growth and scalability.

Responsibilities

• Partner with product engineering teams to identify systems requirements.
• Build and support our cloud-based microservices infrastructure.
• Automate routine processes and remediation tasks.
• Develop, monitor and track Service Level Objectives (SLOs) for the systems under management.
• Proactively troubleshoot, resolve, and plan for issues that typically come from support staff, other engineering teams, and our automated monitoring system.
• Ensure our datastores are healthy and operate at optimal performance levels.
• Contribute to the growth and culture of our engineering team.

Requirements

• Background in infrastructure, operations, or software engineering.
• Experience with cloud providers such as GCP.
• Proficiency in configuration management tools such as Terraform and Ansible.
• Hands‑on proficiency with modern monitoring tools like Prometheus and Grafana.
• Experience with distributed data stores such as PostgreSQL, Cassandra and ElasticSearch.
• Knowledge of distributed event store and stream‑processing platform (Apache Kafka).
• Experience with scripting (Python and Bash) is beneficial.
• Strong technical skills across various infrastructure technologies.
• Experience operating and maintaining production systems in a Linux and public cloud environment.
• Demonstrated ability to mentor and guide team members.
• Proven ability to break down complex tasks into manageable ones.
• Strong communication skills and a history of building solid relationships with peers and leadership.
• Fluency in English.
• Hold French citizenship.
• Hold EU/EEA citizenship.
• Have a valid work permit for working in France.