Remote Mainframe Customer Success Specialist (France)

BMC Software, Inc. is seeking a seasoned Customer Success leader to drive post‑sales outcomes for large enterprise accounts from a remote base in France.

The role requires executive‑level engagement, cross‑functional collaboration, and a focus on adoption, risk mitigation, and customer value realization. You will build tailored strategies, work with Sales, Services, Engineering, and Product to ensure high satisfaction, manage escalations, and guide customers toward successful outcomes in a