Remote IT Support Specialist – Help Desk Expert

Overview

Sentara Healthcare is seeking an IT Technical Support Specialist to join their IT help desk support team. This hybrid position involves providing remote technical support for hardware, software, and network-related issues, focusing on troubleshooting and resolving problems while ensuring user-friendly guidance for non-technical users.

Responsibilities

• Providing remote technical support for hardware, software, and network-related issues through inbound and outbound calls