Remote Head of Customer Success - AI-Driven Growth

Madfish is seeking an experienced professional in B2B SaaS Customer Success to manage customer portfolios and drive growth. With a focus on expanding accounts and reducing churn, you'll design AI-driven workflows and report directly to company founders.

The ideal candidate has over 5 years in account management, experience with API products, and strong English skills for daily communication. Competitive base salary, performance bonuses, and ownership of the role are included.