Remote Enterprise CSM: Onboarding, Renewal & Adoption

Prosci is seeking a Customer Success Manager, Europe to lead post-sale engagements for license and membership clients in a fully virtual environment. You will onboard and coordinate activities across delivery, sales, product, and operations, driving adoption and renewals while maintaining high client satisfaction.

You will work with enterprise accounts, ensuring a seamless handoff from sales to customer success, and will collaborate on retention strategies, health monitoring, and ongoing value