Remote Enterprise CSM - German & French, Strategic Growth

Madrona Venture Labs is seeking an experienced Enterprise Customer Success Manager to oversee a $2M portfolio, focusing on partnerships with mid-market and enterprise clients in France and Germany. The role requires fluency in both German and French, aiming to maximize value for clients through strategic engagement.

You will lead executive discussions, manage complex relationships, and collaborate with various internal teams to ensure a seamless customer journey. We offer competitive incentives and a flexible working environment.