Remote EMEA Service Director - Field Operations Leader

A global optics firm is seeking a Service Director for its EMEA operations. This role involves managing field operations, ensuring customer satisfaction, and overseeing a team of 120 staff. The ideal candidate will have a strong background in customer relationship management, leadership, and conflict resolution, with a minimum of 10 years in a global organization. Proficiency in English is required, and German is a plus. This position offers a remote working option.

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