Remote CSM for SMBs — Onboarding, Retention & Growth

Qovery offers a fully remote Customer Success Manager role with a preference for candidates based in France. You will own a portfolio of about 70 SMB accounts, driving onboarding, adoption, renewals and expansion for a SaaS product.

The position reports to the Head of Sales and requires strong cross-functional collaboration across Product, Engineering and Sales. You will manage billing, renewals, and plan changes, while spotting upsell opportunities and keeping health scores and next steps up to