Remote Care Expert - Member Experience & Impact

Alan SA is hiring a Care Expert in France. You will transform member requests into delightful experiences, becoming a trusted guide with meaningful solutions and timely responses across email, chat and phone. You’ll master the French healthcare system and support B2B partners who rely on Alan for corporate health insurance.

Your role balances 80% member support with 20% driving innovative Care projects, leading process improvements and shaping Alan’s care culture.