Remote Care Experience Lead

Alan is building a new standard in prevention insurance, and we are hiring across France. As a Care Expert, you will transform member requests into delightful experiences, guiding them with clear and accurate information across email, chat, and phone.

Join a high-impact Care team shaping how healthcare is experienced by members. You will balance frontline member support with driving Care projects, leveraging data insights to implement improvements and help grow our ability to serve 1M+ members.