Remote AI-Driven Full-Stack Support Engineer

Alan is seeking an experienced software engineer to join the Support Area, focusing on AI-driven customer support. You will build scalable systems and the cockpit/tools that empower human experts to supervise, route, and enrich responses.

You will collaborate with product and design teams to translate requirements into high-quality, maintainable code. You will mentor junior engineers and influence product direction while contributing to a culture of innovation and continuous improvement.