REGIONAL KEY ACCOUNT MANAGER

Responsibilities

• Drive sales, promotion, and development in designated accounts to reach commercial goals.
• Develop customer development strategy and dedicated KAM action plans for assigned accounts, align on account objectives, and execute.
• Lead the preparation of strategies and individual tactical plans, and provide strategic input regarding analysis, future potential, and key programs required for the accounts.
• Prepare and negotiate contracts, and guide initiatives that the company launches to target particular accounts.
• Analyze market situation, including competitive intelligence activities on key accounts and key competitors.
• Organize customer events and other programs independently or with marketing/medical departments, in line with agreed business tactical plans.
• Contribute to the mapping of stakeholders, including segmentation and profiling, and provide accurate and timely data for the Sandoz CRM system.
• Drive the sales operations plan and achieve agreed sales and broader performance targets for own part of the organization.
• Develop an effective sales team through training, coaching, or management of key commercial programs.
• Report technical complaints, adverse events, and special case scenarios related to Sandoz products within 24 hours of receipt.
• Distribute marketing samples (where applicable).

Key Performance Indicators

• Sales revenue and revenue growth in designated accounts; operating budget for designated key accounts (budget, cost, sales, etc.).

Minimum Requirements

• Experience handling quality metrics & issues.
• Team management experience is preferred.
• Sales experience in multinational companies.
• Key account management experience.
• Clinical trial design, data review, and reporting expertise.
• Innovative and analytical technologies experience.

Languages

• French and English.