Regional HR Manager - EMEA

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Job Title: Regional HR Manager - EMEA

Location: Europe (homebased)

About The Role

We are looking for an experienced Regional HR Manager to join BSI’s People team, leading operational HR delivery across a multi‑country region. Reporting to the VP People Operations, you will lead and develop a team of HR Generalists and HR Administrators, ensuring the consistent delivery of high‑quality HR support and a positive employee experience across the region. This role combines operational leadership with strategic partnership, balancing local employment requirements with global policies and ways of working.

You will work closely with People Partners, Employee Relations, Reward, Talent Acquisition, and HRIS teams to ensure compliant, efficient, and employee‑centric people operations. This is an excellent opportunity for a people leader with strong HR operations experience within a complex, international environment.

Key Responsibilities

• Lead, coach, and develop a regional team of HR Generalists and HR Administrators across multiple countries.
• Oversee day‑to‑day HR operations across the region, ensuring high‑quality service delivery and compliance with local legislation and internal policies.
• Manage regional workload planning, priority, and service delivery standards.
• Act as an escalation point for complex or non‑standard HR matters, partnering with specialist teams where appropriate.
• Build strong relationships with business leaders, managers, and People team colleagues across the region.
• Support and guide managers on employee lifecycle processes and people‑related matters.
• Drive consistency in HR processes, controls, documentation, and operational standards across the region.
• Lead the regional implementation of global HR programmes and initiatives, ensuring local relevance and compliance.
• Maintain oversight of payroll coordination, employee records, and operational HR compliance activities.
• Monitor trends, risks, and employee insights across the region, providing recommendations and guidance to stakeholders.
• Contribute to continuous improvement initiatives across People Operations and ways of working.
• Support change management activity and help embed new processes, systems, and approaches across the region.

Qualifications

• 8+ years of HR experience, including leadership of HR operations or shared services teams.
• Proven experience leading and developing multi‑country HR teams.
• Strong understanding of employment law, HR policies, and operational HR best practice.
• Experience working within a global matrix organisation.
• Strong stakeholder management and influencing capability.
• Experience supporting organisational or operational change initiatives.
• Strong organisational and prioritisation skills, with the ability to manage multiple priorities across regions.
• High levels of professionalism, discretion, and integrity.
• Experience working with HCM/HR systems across multiple countries.

Highly Desirable

• HR qualification or certification.
• Experience supporting complex, international organisations.
• Experience partnering closely with Employee Relations, Reward, or HR transformation teams.
• Additional language capability relevant to the assigned region.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.