Regional Aftersales Manager

Responsibilities

• Develop and deploy strategies to grow the aftersales business within the region.
• Manage revenue and margin targets for the aftersales business.
• Develop growth strategies for aftersales.
• Implement strategies and tactics for growth.
• Apply standard work and processes within distribution partners in the region.
• Regain opportunities of lost aftersales business.

Ideal Candidate Profile

• Flexible and creative professional style with a knack for building relationships, influencing and challenging the status quo.
• Analytical thinker capable of reviewing large amounts of data and deriving relationships between various data points to formulate potential opportunity areas.
• Proactive and strategic thinker who first understands business and associate needs, then brings forward and tests new ideas and industry‑leading practices.
• Service‑oriented, team player who seeks feedback to continuously improve programs.
• Excellent listening skills and ability to understand and interpret business needs to define communication requirements for a variety of audiences.

Qualifications

• 5+ years of working experience.
• Bachelor’s degree in Engineering or Economics.
• Experience and exposure in consumables or recurring business sales and business management.
• History of working in data‑driven sales analytics and strategic selling of consumables in a high volume, highly transactional and very competitive environment.
• Desirable to have consumables and service associated with capital goods sales.
• Experience in industrials or manufacturing related industries.