Regional Account Manager French operators F/H

Location:

Vélizy-Villacoublay, Île-de-France, France

Job ID:

R

Date Posted:

Company Name:

Hitachi Rail GTS France SAS

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule:

Full time

Remote:

No

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Hitachi is transforming its business to focus on sustainable growth and profitability in digital and green sectors through its Social Innovation Business. This includes creating a customer-focused model, aligning global processes, and using common digital tools.

The Regional Account Manager (RAM) is responsible for meeting sales targets for a specific account and supporting the Regional Head of Marketing & Sales in implementing key processes and frameworks. These include account planning, increasing customer satisfaction and share of wallet, and promoting team-based selling, all in line with Global Marketing & Sales (GM&S) standards. The RAM works closely with GM&S and other business units to turn customer needs into competitive, profitable solutions.

Key responsibilities include:

• Developing medium- to long-term account and sales plans to protect, grow, and diversify relationships with assigned customers.
• Identifying opportunities for solutions, cross-selling, upselling, and repeat business.
• Resolving issues and ensuring customers receive excellent service.
• Creating strategies for client retention and profitable growth.

Responsibilities:

• Create a customer account plan and actions to grow their business with us.
• Set up and lead a solution-selling approach.
• Coordinate sales activities, track ongoing projects, and resolve customer issues.
• Understand the customer’s business drivers and market environment and identify opportunities for Hitachi.
• Deliver added value for both the customer and Hitachi through a coordinated sales strategy.
• Take responsibility for profitable orders and maintaining a healthy sales pipeline.
• Provide feedback on market trends, customer needs, and competitor activity.
• Follow our core values of safety and integrity, ensure solutions support social innovation, and contribute to an inclusive and sustainable society.

Background

• Bachelor’s degree or higher in Engineering or IT; an MBA in Sales & Marketing is a plus.
• Ability to work effectively in an international environment across time zones.
• Fluent in both French and English; proficiency in both languages is mandatory.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.